Dr Stephen Metcalf, A&E Consultant and TMLEP Clinical Director


TMLEP's Cookie Privacy Policy

What are cookies?

Cookies are small text files that can be placed on your computer or mobile device that identifies your browser/device.

What are cookies used for?

Cookies allow a site to know if your device has visited that particular site before. Cookies can then help to understand how the site is being used, help you navigate through the pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help to ensure that the marketing you see online is more relevant to you and your interests.

What types of cookies are there?

There are generally 3 different types of cookies: “Session Cookies”, “Permanent Cookies”, “Third-Party Cookies”. The different types of cookies are explained below:

(i)Session Cookies: These are mainly used by online shops, they allow you to keep items in your cart when browsing. They are also referred to as a “Transient Cookie”, a cookie that is erased when the user closes the Web browser. The session cookie is stored in the temporal memory and is not retained after the browser is closed. In simple terms, the Session cookies do not collect information from the users device.

(ii)Permanent cookies: These cookies remain in operation even when the browser is closed. They remember log in details and passwords so you don’t have to add these in every time you enter the site. The law concerning permanent cookies states they need to be deleted after 6 months of being stored on the device.

(iii)Third-party cookies: these are installed by third parties with the aim of collecting certain information to carry out various investigations into       behaviour, demographics etc.

What types of cookies do TMLEP use?

Here at TMLEP we use both Session cookies and Permanent cookies. WE definitely DO NOT use cookies from a third party, we protect our clients confidentiality.

How to Control or delete cookies:

If you would like to see what cookies your device is using or would like to delete cookies follow the instructions below:


Manage cookies: Chrome gives you four options when it comes to how to deal with cookies. You can store all cookies without discretion, store all cookies but delete them once you close your browser, block cookies entirely (we don’t recommend this), and block third-party tracking cookies.

Chrome also allows you to manage exceptions for the above settings. This could be useful in the event you want to keep your auto-fill information for a specific website while deleting them from others.

Delete cookies: Bear in mind that not all cookies are bad! Most cookies and certainly all cookies used on our site will enhance the overall performance of our site to make your web experience that little less challenging.

  1. Open Chrome.
  2. Open the Chrome menu by clicking   located in the top right corner next to the URL search bar.
  3. Scroll to the bottom and click Advanced.
  4. Under Privacy and security, click Content settings.
  5. Click Cookies.
  6. Under All cookies and site data, click Remove all.
  7. Confirm by clicking Clear all. 


Open the Safari menu by clicking Safari on the top bar.

Click Preferences, Privacy and Manage Website Data.

You can search the site you wish to delete the cookies from or you can remove them from all sites by clicking Remove All.

Press Done and continue browsing as usual.


Click History which is located on the top bar.

Scroll down to Clear recent history.

Click a time frame you want to delete cookies from. (Selecting any other time frame will not erase all your cookies, It will only erase the cookies that fall within the selected time frame, and any that were stored prior to that time frame will still remain).

Click on Details.

Once you click on Clear now, your cookies will be removed and the dialogue box will close. Note: this is permanent and cannot be undone.