Legal and Privacy

Legal information about using our website

Company Registration

TMLEP is a trading name of T.M.L.E Limited which is a company registered in England Wales (Company Registration Number 08092743)

Registered Address

TMLEP, Connect 38, 1 Dover Place, Ashford, TN23 1FB

Cookie Policy

What are cookies?

Cookies are small text files that can be placed on your computer or mobile device that identifies your browser/device.

What are cookies used for?

Cookies allow a site to know if your device has visited that particular site before. Cookies can then help to understand how the site is being used, help you navigate through the pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help to ensure that the marketing you see online is more relevant to you and your interests.

What types of cookies are there?

There are generally 3 different types of cookies: “Session Cookies”, “Permanent Cookies”, “Third-Party Cookies”. The different types of cookies are explained below:

Session cookies are mainly used by online shops, they allow you to keep items in your cart when browsing. They are also referred to as a “Transient Cookie”, a cookie that is erased when the user closes the Web browser. The session cookie is stored in the temporal memory and is not retained after the browser is closed. In simple terms, the Session cookies do not collect information from the user’s device.
Permanent cookies remain in operation even when the browser is closed. They remember log in details and passwords so you don’t have to add these in every time you enter the site. The law concerning permanent cookies states they need to be deleted after 6 months of being stored on the device.
Third-Party cookies are installed by third parties with the aim of collecting certain information to carry out various investigations into behaviour, demographics etc.

What types of cookies do TMLEP use?

Here at TMLEP we use both Session cookies and Permanent cookies so that our website works correctly and provides you with the information you request. We definitely DO NOT use cookies from a third party, we protect our clients’ confidentiality.

Privacy Notice

Introduction

T.M.L.E Ltd (“TMLEP”) is an independent clinical practice that provides independent clinical investigations and healthcare analytics to assist in the improvement of patient safety and healthcare standards around the globe.

TMLEP is bound by the European Union General Data Protection Regulation 2016/679 (GDPR) and takes the privacy of your information very seriously. Under this privacy notice, TMLEP is the data controller.

This Privacy Notice sets out your rights and applies to TMLEP’s use of any personal data collected and processed by TMLEP or provided by you in relation to your use of TMLEP’s services/membership.

TMLEP may amend this Privacy Notice at any time for any reason. Terms used in this privacy notice such as; personal data, data subject, inter alia, are as defined in Data Protection Legislation.

Legitimate Interests

TMLEP may collect and process your personal data on the basis of a legitimate interest. TMLEP will rely on its legitimate interests (see below) to process personal data only when the processing is necessary with the purposes of those legitimate interests and are not overridden by the data subject’s rights, freedoms and interests.

TMLEP has a legitimate interest in:

Fulfilling its contractual, commercial and legal obligations when providing its professional services to its clients.
Employing and managing its employees and members.
Developing its communications and professional relationships.

What Data TMLEP Collect, Process and Why

TMLEP collects and processes personal data for a variety of different reasons. Please refer to the sections set out below that apply to you.

i) Clients

TMLEP collects data from its clients (Inc. employees/contractors of clients) in order to fulfil its contractual, commercial and legal obligations of its contracted services. To do this, TMLEP collects personal data such as, your name, contact details, position, address and company details. The majority of the personal data TMLEP collect would have been supplied to TMLEP by you, however some data may come from external sources such as company searches.

TMLEP processes your personal data for the purposes of providing its professional services to you and to communicate its services in the interests of developing its professional relationships. TMLEP has a ‘legitimate interest’ in processing your data for the purposes set out above.

TMLEP will only share your data within its organisation or with third parties for the purposes of performing its contractual and legal obligations i.e. its appointed bankers.

TMLEP will retain your data for as long as it has a legitimate purpose to do so and to defend itself against any legal claims. Typically, TMLEP will retain client documentation/case files for 6 years. Once TMLEP has no legal or commercial reasons to retain personal data, it will be securely deleted or destroyed.

As a client, the failure to provide your requested personal data may result in TMLEP not being able to or provide its services properly or at all.

TMLEP deploy a number of both organisational and technical measures that ensures that your data is securely stored at all times so that it cannot be lost, accidentally destroyed, misused, disclosed, or accessed by any unauthorised persons. For more information please contact [email protected].

ii) Members

TMLEP collects personal data from its members to manage your membership, provide its professional services to you and to fulfil its contractual, commercial and legal obligations of its contracted services with its clients. To do this, TMLEP collects personal data such as, your name, contact details, qualifications, professional position and experience. The majority of the personal data TMLEP collect would have been supplied to TMLEP by you, however some data may come from public sources i.e. websites.

TMLEP processes your personal data for the purposes of providing its professional services to you and its clients and to communicate its services in the interests of developing its professional relationship with you. TMLEP has a ‘legitimate interest’ in processing your data for the purposes set out above.

Your personal data will be shared within TMLEP’s organisation and with third parties solely for the purposes of administering your TMLEP membership and providing TMLEP’s professional services. Occasionally, TMLEP may be required to disclose your personal data to government bodies and in exceptional circumstance to law enforcement authorities.

TMLEP will retain your data for as long as it has a legitimate purpose to do so and to defend itself against any legal claims. Typically, TMLEP will retain case files for 6 years. Once TMLEP has no legal or commercial reasons to retain your personal data, it will be securely deleted or destroyed.

As a member, the failure to provide your requested personal data may result in TMLEP not being able to or provide its services to you or its clients properly or at all.

iii) Website Subscription/Contact Form

TMLEP may collect personal data if you subscribe to our website or contact us with a query. TMLEP may collect, your name, contact details and any personal data relating to your enquiry with us.

TMLEP will process your personal data to confirm your subscription and/or respond to your query. Your personal data will be shared within TMLEP’s organisations and third parties who provide support such as for information technology, for the purpose of processing your data. TMLEP has a ‘legitimate interest’ in processing your data for the purposes set out above.

TMLEP will retain your personal data for commercial and legal purposes and for as long as it takes to respond to your query. Once TMLEP has no legal or commercial reasons to retain your personal data, it will be securely deleted or destroyed

Your Rights

TMLEP are committed to ensuring that you are able to exercise your rights in relation to your personal data. Full details are set out under Data Protection Legislation, these include for example:

The right to request access to your personal data.
The right to request erasure of data.
The right to request rectification of inaccurate/out of date data.
The right to object to and/or restrict processing.
The right to data portability.

For more information about your rights please visit https://ico.org.uk.

TMLEP do not participate in automated decision-making. This is a process whereby a decision is made purely by automated means of processing data without the involvement of human intervention.

Similarly, TMLEP do not engage with profiling a process typically associated with the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Further Information

If you require any further information on how TMLEP collect, use or process your personal data, please contact TMLEP via [email protected].

TMLEP invite you to review the GDPR provisions set out at https://gdpr-info.eu for further information (TMLEP are not responsible for the content contained in external websites).